
Modern Relevant Evidence-Based
Training in De-escalation & Resiliency
Professional training in modern, evidence-based de-escalation skills for municipalities, teachers, security services, police, and customer service professionals. Our programs address communication, mental health training, decision-making, situational awareness, and stress modulation for improved performance and resiliency. An industry leader in Toronto and the GTA, with a 98.6 percent student satisfaction rating, held since 2016.
Featured Training
We are an internationally recognized professional training network that provides evidence-based, researched programs that address the modern, relevant, and practical needs of professionals looking to update or increase their skill sets. Human-based solutions to conflict management, de-escalation, and incident response. Mental health response training for municipal front-line staff as well as expert training courses for instructors and teachers looking to modernize their approach with reality-based training and content.
Next Upcoming Training Events: Tarion, Canadian Mental Health Association (Windsor), City of Toronto New Corporate Security Training, City of Thunderbay Transit, City of Mississauga Corporate Security.
Evidence -Based Training
Using a module-based approach, we customize our content to match your exact training and performance needs. We focus heavily on skill practice, using a variety of modalities, including scenarios, to build confidence and competence. We work with our clients, building long-standing training partnerships built on trust and outstanding service.
Step Training Inc. Delivers Expert Training on the World Stage
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TestimonialS
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The training was a “game-changer” for our district. I attended both days and witnessed the officers with renewed energy and excitement for the future of Reality Based Training.
District Chief
US Federal Probation