Code of Conduct

Code of Conduct

An ethical and/or legal standard establishing the way in which employees and contracted workers of Step Training Inc. shall conduct themselves in the performance of their duties.

It is this organization’s expectations with respect to the values and standards of performance, to be demonstrated by all employees and contracted workers within the workplace, thereby promoting orderliness, compliance with commonly understood norms of acceptable workplace behavior, and a capacity for cooperation.

To abide by, and uphold the organization’s values of service excellence, trust, ethicality, and professionalism at all times while in the performance of their assigned duties.

To continuously achieve and maintain training standards to the level of knowledge and competency required to fulfill their duties.

To exercise good judgment and be courteous with all persons encountered without being influenced by their personal feelings.
It is the responsibility of all employees and contracted workers for the creation and maintenance of a healthy, respectful, and high-quality work environment, free of discrimination, harassment, and workplace violence, including personal harassment.

Values Statement

S – Service excellence to our “Partners in Training”
T – Trust, competence, and integrity through consistent reliable training methodologies
E – Ethicality and accountability of employee or worker conduct
P – Professionalism demonstrated through education, training, and a positive attitude


Step Training Inc. and all associated companies and staff work to ensure that all our training courses are in compliance with the Accessibility for Ontarians with Disabilities Act, 2005, S.O. 2005, c. 11
We will work with your agency to provide needed course modifications to assist students with disabilities and learning challenges.

Waste Reduction

Step Training Inc. is mindful of the impact unnecessary waste has on the environment and works to reduce, repurpose and reuse whenever possible. We are committed to the use of digital files and paperwork for the professional courses we present, and encourage our students to access information through our website instead of hard copy paper handouts.