ABOUT US
Corporate Information
Mission Statement 2025
In partnership with our valued clients, Step Training Inc. delivers practical evidence-based training through the direct application of techniques, skills and theories, delivered using modern adult learning practices, assessed through reality-based training.
Core Principles
A fundamental difference in our approach to training and serving clients
Modern, Relevant, and Evidence-Based.
The professional programs of Step Training Inc. have been developed through both applied research and direct experience. Step Training Inc. actively involves professionals from a variety of disciplines in the development of our course content. Our contributors are not exclusively from a law enforcement background and include academics, medical doctors, researchers, municipal managers and content experts, tactical operators, mental health professionals, media experts, and highly experienced educators.
A Tailor-Made Product. Our programs are anchored in a specific structure but are tailored to fit your specific organizational needs. Customized content and delivery that ensures the training is not only received but retained.
Adherence to Adult Learning Theory. Step Training Inc. remains mindful and committed to not only the content but how the content is delivered. Our programs are built around how adults encode information and the training is supported through the direct application using reality based training.
History of Step Training Inc.
Founded as Myself Defense in May 2005, Step Training Inc. initially focused on advanced defensive tactics for law enforcement in the Greater Toronto Area, partnering with local police and security agencies.
In 2012, the company rebranded to Step Training Canada, broadening its training to include science-based techniques like de-escalation and communication. By 2013, they partnered with the City of Mississauga to offer use-of-force programs, later expanding to other city departments.
Incorporated as Step Training Inc. in 2017, they established international collaborations with US federal agencies and contributed to the Ontario Provincial Government’s research on decision-making models.
A key achievement came in 2025 when their de-escalation program was translated into Icelandic, the first international adaptation of their material.
Today, Step Training Inc. serves over 40 municipal clients and has a global presence through various partnerships, offering recognized programs including train-the-trainer options, continuing to be acknowledged for their innovative training solutions.
Content Refreshers. As part of our service, we offer online content refreshers at the three and six-month markers. We know retention of skills and information is tied to re-exposure to the material. Research shows that 12 months is too long for people to retain new skills learned. We address this directly.
Partnership. Step Training Inc. has built long-standing partnerships with our clients. We are committed to a holistic approach to training, being mindful of all areas, so that a cohesive message can be delivered. We make ourselves available and are always ready to respond to an immediate need. Our approach is to build training platforms WITH you, not for you.
Continued Updates to Content. Through our researchers and professional content development team we assure you that our content remains modern and relevant. Regular updates are made based on current public expectations and the science of education. What was valid last year is not likely valid today.
Code of Conduct
An ethical and/or legal standard establishing the way in which employees and contracted workers of Step Training Inc. shall conduct themselves in the performance of their duties.
It is this organization’s expectations with respect to the values and standards of performance, to be demonstrated by all employees and contracted workers within the workplace, thereby promoting orderliness, compliance with commonly understood norms of acceptable workplace behavior, and a capacity for cooperation.
To abide by, and uphold the organization’s values of service excellence, trust, ethicality, and professionalism at all times while in the performance of their assigned duties.
To continuously achieve and maintain training standards to the level of knowledge and competency required to fulfill their duties.
To exercise good judgment and be courteous with all persons encountered without being influenced by their personal feelings.
It is the responsibility of all employees and contracted workers for the creation and maintenance of a healthy, respectful, and high-quality work environment, free of discrimination, harassment, and workplace violence, including personal harassment.
Waste Reduction
Step Training Inc. is mindful of the impact unnecessary waste has on the environment and works to reduce, repurpose and reuse whenever possible. We are committed to the use of digital files and paperwork for the professional courses we present, and encourage our students to access information through our website instead of hard copy paper handouts.
Accessibility
Step Training Inc. and all associated companies and staff work to ensure that all our training courses are in compliance with the Accessibility for Ontarians with Disabilities Act, 2005, S.O. 2005, c. 11
We will work with your agency to provide needed course modifications to assist students with disabilities and learning challenges.
Diversity and Inclusion
At Step Training Inc. diversity and inclusion are guiding principles for our training professionals and contracted staff. We customize our training programs to suit the direct needs of students and approach all of our professional needs and objectives, being mindful and open to the uniqueness and value of all people. We encourage different perspectives and work hard to ensure multicultural representation in both our staff and in the content we produce.
Our de-escalation programs include specific approaches that professionally address incidents of bias and racism that front-line staff may encounter. We provide ways to move past these barriers to communication and de-escalation, providing skills that allow a person to maintain their focus on what matters, that being safety, professionalism, and positive outcomes.