Demonstrated Performance!

Best training I have ever received!

“Provides practical examples, and tools and shows me how to apply them to my situations. The breakdown of the skills made it easier to understand and put into practice.”
Los Angeles County

Applied Evidence-based Training

Experts in the Management of Escalated People

” The core programs delivered through Step Training Inc. are integrated and designed to support one another. Each area draws from the others and offers a unique perspective and set of skills in support of professional de-escalation and customer service. The totality of the training focuses on human needs, mental health, escalated emotions, and safety. Delivered through practical training, these courses are established training pillars to front-line staff ”  Steve Poplawski CEO