ABOUT US
Corporate Information
Mission Statement
In partnership with our valued clients, Step Training Inc. delivers practical evidence-based training through the direct application of techniques, skills and theories, delivered using modern adult learning practices, assessed through Reality-Based Training.
Core Principles
A fundamental difference in our approach to training and serving clients
Modern, Relevant, and Evidence-Based.
The professional programs of Step Training Inc. have been developed through both applied research and direct experience. Step Training Inc. actively involves professionals from a variety of disciplines in the development of our course content. Our contributors are not exclusively from a law enforcement background and include academics, medical doctors, researchers, municipal managers and content experts, tactical operators, mental health professionals, media experts, and highly experienced educators.
A Tailor-Made Product. Our programs are anchored in a specific structure but are tailored to fit your specific organizational needs. Customized content and delivery that ensures the training is not only received but retained.
Adherence to Adult Learning Theory. Step Training Inc. remains mindful and committed to not only the content but how the content is delivered. Our programs are built around how adults encode information and the training is supported through the direct application using Reality Based Training.
Content Refreshers. As part of our service, we offer online content refreshers at the three and six-month markers. We know retention of skills and information is tied to re-exposure to the material. Research shows that 12 months is too long for people to retain new skills learned. We address this directly.
Partnership. Step Training Inc. has built long-standing partnerships with our clients. We are committed to a holistic approach to training, being mindful of all areas, so that a cohesive message can be delivered. We make ourselves available and are always ready to respond to an immediate need. Our approach is to build training platforms WITH you, not for you.
Continued Updates to Content. Through our researchers and professional content development team we assure you that our content remains modern and relevant. Regular updates are made based on current public expectations and the science of education. What was valid last year is not likely valid today.
Code of Conduct
An ethical and/or legal standard establishing the way in which employees and contracted workers of Step Training Inc. shall conduct themselves in the performance of their duties.
It is this organization’s expectations with respect to the values and standards of performance, to be demonstrated by all employees and contracted workers within the workplace, thereby promoting orderliness, compliance with commonly understood norms of acceptable workplace behavior, and a capacity for cooperation.
To abide by, and uphold the organization’s values of service excellence, trust, ethicality, and professionalism at all times while in the performance of their assigned duties.
To continuously achieve and maintain training standards to the level of knowledge and competency required to fulfill their duties.
To exercise good judgment and be courteous with all persons encountered without being influenced by their personal feelings.
It is the responsibility of all employees and contracted workers for the creation and maintenance of a healthy, respectful, and high-quality work environment, free of discrimination, harassment, and workplace violence, including personal harassment.
History of Step Training Inc.
In response to a perceived need for continued training in Defensive Tactics (beyond a police mandatory yearly qualification course), Myself Defense was created. The company was officially launched in May 2005. The mission of the company was to offer advanced professional training in defensive tactics, as it related directly to law enforcement officers. Weekly classes were offered throughout the Greater Toronto Area and attended exclusively by law enforcement professionals. We worked with GTA police services, OPP, Boarder Services, and in some cases, private security agencies in self-defense.
In 2012 the company was re-branded and the name changed to Step Training Canada. The new mission of the company was to expand beyond the teaching of physical skills and to begin to address science-based training practices through reality-based training. Although physical skill classes were still being offered, Step Training Canada was now also addressing de-escalation training, communication, professional facilitation, and evidence-based course structure.
In 2013 Step Training Canada entered into a contract with the City of Mississauga, Ontario Canada to develop and deliver use-of-force and de-escalation programs to city security officers. This contract is “ongoing” and has been expanded to include Corporate Security, Transit Officers, Parking Enforcement, and Animal Services.
In 2017 Step Training Canada incorporated became Step Training Inc.
Step Training Inc. is now in partnership with a number of other training partners offering advanced programs internationally in areas of de-escalation, stress management. mental health and facilitation. We collaborate with other working professionals from many areas of the world, having ongoing work with US Federal Probation, US Marshal Services, Icelandic National Police Service, and police agencies in Canada and US.
In 2017, Step Training Inc. was under an 18 month contract with the Ontario Provincial Government to conduct professional field research into de-escalation, police training, and the development of a new Ontario Decision Making Model. Through this work, over 30 police agencies were visited for the purpose of data collection and research. This research took us across Ontario and as far away as London, England.
Currently, Step Training Inc. has over 40 municipal clients, as well as many international partnerships. We offer full-service training programs, that include online, in-person, and train-the-trainer opportunities. A number of our courses are accredited and our de-escalation program has been offered as an undergraduate course at the University of Toronto. We currently hold training contracts in many major cities across Ontario, including; Toronto, Mississauga, Brampton, Waterloo, Wellington County, Norfolk County, Greater Sudbury, & Thunder Bay.
Through dedication and research, our staff and programs continue to get worldwide recognition, as we continue to provide outstanding service to our clients.
Waste Reduction
Step Training Inc. is mindful of the impact unnecessary waste has on the environment and works to reduce, repurpose and reuse whenever possible. We are committed to the use of digital files and paperwork for the professional courses we present, and encourage our students to access information through our website instead of hard copy paper handouts.
Accessibility
Step Training Inc. and all associated companies and staff work to ensure that all our training courses are in compliance with the Accessibility for Ontarians with Disabilities Act, 2005, S.O. 2005, c. 11
We will work with your agency to provide needed course modifications to assist students with disabilities and learning challenges.
Diversity and Inclusion
At Step Training Inc. diversity and inclusion are guiding principles for our training professionals and contracted staff. We customize our training programs to suit the direct needs of students and approach all of our professional needs and objectives, being mindful and open to the uniqueness and value of all people. We encourage different perspectives and work hard to ensure multicultural representation in both our staff and in the content we produce.
Our de-escalation programs include specific approaches that professionally address incidents of bias and racism that front-line staff may encounter. We provide ways to move past these barriers to communication and de-escalation, providing skills that allow a person to maintain their focus on what matters, that being safety, professionalism, and positive outcomes.