Step Training Inc. Team
Kaighla Poplawski
Chief Administrator & Head of Client Relations - Step Training Inc.
Kaighla Poplawski is a skilled graphic designer and customer service professional with over a decade of experience in client relations, administrative leadership, and visual communication. She graduated from St. Clair College in 2021 with a degree in Design, equipping her with a strong foundation in branding, digital media, and visual storytelling.
Since joining Step Training Inc. in January 2024, Kaighla has played a pivotal role in shaping the company’s brand identity. As the Assistant to the CEO and Chief Administrator, she manages company operations while also leading all graphic design initiatives, including:
- Corporate Branding & Identity – Developing a cohesive visual language for Step Training Inc.
- Marketing & Promotional Materials – Designing eye-catching advertisements, brochures, and social media graphics
- Presentation & E-Learning Design – Crafting engaging training presentations and digital learning assets
- Website & UI Graphics – Enhancing user experience through clear, visually appealing website elements
- Certificate & Credential Design – Creating official certifications for training programs
In addition to her design expertise, Kaighla is the Head of Client Relations for Step Training Inc., acting as the primary point of contact for all training inquiries. Her extensive background in customer service ensures that clients receive personalized support and a seamless experience when engaging with Step Training Inc.’s training programs.
Amber Griffin MSc
Senior Instructor - Step Training Inc.
With over 20 years of experience in the Training and Education industry, Amber Griffin has dedicated her career to developing and delivering high-impact training programs that are modern, relevant, and evidence-based.
Amber began her journey as a consultant for the Ministry of Colleges and Universities, where she played a key role in developing and reviewing curriculum and licensing examinations for Provincial and National Apprenticeship programs. She then transitioned into a trainer role with the City of Mississauga’s Parks Department, providing specialized training to municipal employees.
Her expertise in training program development led her to accept the position of Training Coordinator for the City of Mississauga’s Security Services Unit, where she designed and implemented comprehensive Security Operations and Transit Enforcement training programs. Through this work, Amber developed a strong passion for training law enforcement professionals, which led her to become an Instructor for the accredited University of Toronto iPREP program.
Committed to Modern, Practical Training
Amber is proud to be an instructor with Step Training Inc., delivering mental health and professional de-escalation training to our valued clients. She is a firm believer in the practical application and effectiveness of these programs, ensuring that they equip professionals with the skills needed to navigate complex, real-world situations.
David Martin
Senior Instructor - Step Training Inc.
With over a decade in public law enforcement and nearly 20 years in post-secondary education, David Martin is a dedicated instructor who brings real-world experience and modern training techniques to every course he teaches. His passion for education was ignited during his time as a coach officer, where he recognized the need for practical, experience-driven training that directly applies to real-life situations.
David’s commitment to effective instruction led him to transition into a career in post-secondary education, where he spent nearly two decades refining his teaching methodologies and developing engaging, skills-based training programs. His expertise in instructional design and learner engagement eventually propelled him into the role of training manager with a global security agency, where he oversaw high-level training initiatives on an international scale.
A Training Philosophy Built on Empowerment
David believes that training is more than just delivering information—it’s about creating an environment where learners feel empowered to grow, adapt, and excel. His approach emphasizes:
Scenario-Based Learning – Bringing real-life challenges into the training room
Modern Instructional Techniques – Ensuring methods are engaging, practical, and effective
Professional Development – Helping individuals build confidence and competence in their roles
“As a trainer, my role transcends mere information dissemination. I strive to cultivate an environment where learners are empowered to reach their full potential.”
Gene Di Maria M.A. (Retired Chief)
Senior Instructor (United States) Step Training Inc.
Retired from the Administrative Office of the United States Courts, Federal Probation and Pretrial Academy in Charleston, South Carolina as Chief of the Safety and Firearms Branch. The Safety and Firearms Branch is responsible for serving approximately 6000 officers.
Throughout the 94 Judicial Districts, I was responsible for developing and delivering 6 national training programs, policy development, equipment, budgeting, curriculum development, and supervising up to 20 staff members. I had the privilege of being part of the original staff who created and opened the Federal Probation and Pretrial Academy (FLETC) in 2005.