Social Services

Step Training Inc has been working with front line staff within municipal social services for over 10 years, delivering professional de-escalation, conflict resolution, and education in mental health awareness. Our training is directly relevant to the areas of human services, including income security, employment assistance, social housing, seniors care, child welfare, disability support, Indigenous affairs, and domestic and family violence services. In addition, our professional de-escalation programs are mandatory within the City of Toronto’s emergency shelter systems.